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Customer Service & Amenities

The Customer Service Office is located at Suite C13 near JCrew Factory Store. Open weekdays 10-3 and Saturdays 10-5. The Customer Service Office is self-serve on Sundays and wheelchair and stroller rental is unavailable on this day.

Customer Service

Coupon Book

The Coupon Book is available for free at Customer Service and includes offers to over 30 stores and information about our local Lodging and Attractions partners. Coupons can also be view online and you may show the offer on your phone at checkout of a participating store. 

Lost & Found

To report a lost item, call 603-356-7031 x100 and leave a message. Found items can be brought to Customer Service or leave it at the nearest store if it is after hours. 

Strollers Rentals & Wheelchair Rentals

Complimentary; Limit one per family. First come, first served basis. We will make a copy of your license and take basic information when you sign out a stroller or wheelchair. Sorry, Stroller and Wheelchair rentals are not available on Sundays.

Tourist Information

Brochures, maps and general information about the area and its attractions. Our knowledgeable staff can offer up recommendations for things to do while you're in the North Conway area.



There are four public bathrooms at Settlers Green. There is a family restroom available at E, H & L building bathrooms. There is a family bathroom and Mother's Nursing Room at Customer Service (open 10-3 M-F). See map.

Mother's Nursing Room

Nursing mothers are welcome to use the private Mother's Nursing Room, located at the Customer Service Office (C13). Open 10-3 M-F. It includes a comfy seat, space for stroller, bench seating for other kids as well as a sink area.

Water Fountain & Refill Stations

Located in the bathrooms at E, H and L buildings. Water bottle refill stations at H and L buildings.


There is an ATM located at Settlers Green in the Food Courtyard. There is also one at Northway Bank ATM, located at the north end of Settlers Crossing.

Free WiFi

Free WiFi is available throughout Settlers Green and select store offer free in-store WiFi. There is a WiFi Hot Spot provided by Spectrum at Settlers Crossing. Starbucks, REI Co-Op also have Wi-Fi available for patrons.

Electric Vehicle Charging Station

Located behind Polo Ralph Lauren (L10). There are two stations with Plug J-1772. 

FedEx and USPS Dropbox

Located outside of the Customer Service Office (C13). FedEx has limited supplies. This is a drop box location only and can only accommodate up to the largest size FedEx boxes only. The USPS box is for envelopes or small boxes only. UPS no longer has a dropbox at this location.

Amazon Hub Lockers

Amazon Hub Locker is a secure, self-service kiosk where you can pick up your Amazon packages. The lockers are located to the left of The SoakingPot Infusion Spa (H45) on the side of Express (H40). See location.

Picnic Tables & Seating Areas

Picnic tables and seating areas are located throughout the property. See map.

Outdoor Musical Instruments

Make some noise! Kids love our outdoor musical instruments near Lindt Chocolate (A10). 

Outdoor Ping Pong

Located outside of Barley & Salt Tap House and Kitchen in warm months. Paddles and balls are racked on the side of the building or visit the hostess inside for supplies. Open seasonally.

Hammock Garden

Kick back on our hammocks located under the tall pines near Eddie Bauer (D2). Open seasonally.

So much more to explore...

Immerse yourselves with arts, culture, delicious local flavor and a beautiful mountain setting. Settlers Green is an adventure the entire family will love!


Savor delicious food and drinks from one-of-a-kind local menus.

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From public gardens and art, to a community labyrinth, there’s so much to discover.

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